Q. I CAN'T FIND MY TICKETS, WHAT DO I DO? A. PLEASE USE THE TRYBOOKING RESEND TICKETS FORMFOR YOUR TICKETS TO BE RE-EMAILED. AFTER DOING THIS MAKE SURE TO CHECK YOUR JUNK OR SPAM FOLDER.
Q. HOW DO I GET TO THE EVENT? A. CAR PARKING IS AVAILABLE AT THE DOOKIE RECREATION RESERVE, THIS IS MANAGED BY THE LOCAL CFA WHO WILL BE TAKING GOLD COIN DONATIONS. ALTERNATIVELY, BUS TICKETS ARE AVAILABLE AND STRONGLY ENCOURAGED.
Q. WHERE DO THE BUSES LEAVE FROM? A. THE BUSSES DEPART FROM THE SHEPPARTON LIBRARY BETWEEN 3.15PM-3.45PM AND RETURN TO THE LIBRARY AT THE END OF THE NIGHT.
Q. IS THE EVENT SEATED? A. NO, YOU CAN BRING YOUR OWN CHAIR OR PICNIC RUG, BUT UNLESS YOU ARE LUCKY ENOUGH TO HAVE VIP TICKETS SEATING IS NOT PROVIDED.
Q. IS THERE FOOD AVAILABLE AND CAN I BYO? A. THERE WILL BE FOOD TRUCKS AND COFFEE AVAILABLE. ALCOHOL IS SERVED FROM THE BARS. YOU CAN BRING YOUR OWN FOOD, BUT BYO ALCOHOL IS STRICTLY PROHIBITED.
Q. CAN CHILDREN ATTEND? A. CHILDREN 12 YEARS AND OLDER REQUIRE A FULL TICKET TO ATTEND, FOR CHILDREN UNDER 12 ENTRY IS FREE. AS THIS IS A LICENSED PREMISES ALL MINORS MUST BE STRICTLY SUPERVISED AND WITH A GUARDIAN AT ALL TIMES.
Q. I HAVE OTHER PLANS AND CAN NO LONGER ATTEND, CAN I GET A REFUND? A. NO, UNFORTUNATELY TICKETS ARE NON-REFUNDABLE. TICKETS ARE TRANSFERABLE, SO YOU CAN GIFT OR SELL THEM.